Returns & Refunds
Our hassle-free return policy ensures you can shop with confidence.
1. Return Policy Overview
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 7-day return policy for most items. Products must be in their original condition with tags attached and original packaging.
- 7-day return window from date of delivery
- Items must be unworn, unwashed, and in original condition
- Original tags and packaging must be intact
- Proof of purchase required for all returns
2. Eligible Items for Return
Most items purchased from RKD Sports India are eligible for return. However, certain items cannot be returned due to hygiene and safety reasons.
- Eligible: Footwear, apparel, accessories, equipment
- Not Eligible: Personalized items, underwear, swimwear, opened supplements
- Final Sale: Items marked as "Final Sale" cannot be returned
- Clearance: Clearance items may have different return terms
3. How to Initiate a Return
Starting a return takes just a minute — no printing or drop-off points required on your end.
- Go to Track Order and look up your delivered order with your order number and email
- Click "Request Return" on the item you want to return and select a reason
- Submit the request — you'll see it marked as requested immediately
- Our team will review it and contact you to arrange pickup
4. Return Shipping
Once your return request is approved, our team will arrange pickup and let you know if any shipping charges apply for your specific case.
- Free return pickup for defective or incorrect items
- Shipping charges may apply for change-of-mind returns
5. Refund Process
Once we receive your returned item, our team will inspect it and process your refund. Refunds are typically processed within 5-7 business days.
- Refunds issued to your original payment method, wallet, or bank account
- Processing time: 5-7 business days after inspection
- Notification sent via email when refund is processed
6. Damaged or Defective Items
If you receive a damaged or defective item, please request a return immediately from your order tracking page or contact us.
- Request a return within 48 hours of delivery for the fastest resolution
- Describe the issue when submitting your return request
- Free return pickup for defective or incorrect items
7. Return Exceptions
Certain situations may fall outside our standard return policy. We review each case individually to ensure fair treatment.
- Items marked "Final Sale" cannot be returned
- Gift returns may require the original purchaser's order details
- Bulk/wholesale orders may require special return authorization — contact us directly
8. Contact Us
If you have any questions about our return policy or need assistance with a return, our customer service team is here to help.
- Email: rkdsportsindia@gmail.com
- Phone: +91 8292239715
- Or use the Contact Us form